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Q
QA/QI
Quality Assurance/Quality Improvement (compliance with standards)
QDDP
Qualified Development Disabilities Professional
QI
Quality Improvement (continuous improvement of services, outcomes, processes)
QIP
Quality Improvement Program
QM
Quality Management (frame work for assessing and improving services, operations, etc.)
QMHP
Qualified Mental Health Professional
QP
Qualified Professional (QDDP, QPHP)
QSAP
Qualified Substance Abuse Professional
Qualified Medicare Beneficiary (QMB) Program
A public program that pays the premiums, deductibles and coinsurance for individuals who are on Medicare and at or below the Federal poverty level.
Qualified Provider
A provider who meets the provider qualifications as defined by rules adopted by the Secretary of Health and Human Services.
Quality Assurance (QA)
Process to assure that services are minimally adequate, client rights are protected, and organizations are fiscally sound. QA involves periodic monitoring of compliance with standards. Examples include: 1. Establishment of minimum requirements for documentation and service provision. 2. Licensure and certification of individuals, facilities, and programs. 3. Investigation of allegations of fraud and abuse. See also, QUALITY MANAGEMENT.
Quality Improvement (QI)
Process to assure that services, administrative processes, and staff are constantly improving and learning new and better ways to provide services and conduct business. The goals of QI are consistent with the mission and vision of the Division. As distinct from QA, the purpose of QI, also referred to as continuous quality improvement (CQI), is to continuously improve the process and outcome (quality) of treatments, services, and supports provided to consumers. QI consists of the regular and systematic assessment of vital indicators of organizational performance (i.e., data), the identification and evaluation of trends, and when problems are identified, systematic problem-solving to develop solutions to the identified problems. Special teams may be developed to further investigate and propose solutions to identified problems. Solutions to organizational problems are implemented by quality improvement teams and are systematically evaluated for effectiveness and on-going problem solving until a satisfactory resolution is reached. QI is proactive, seeking opportunities to continually improve processes to achieve better outcomes. Examples include: 1. Forming teams to identify data to be collected, retrieve the data, analyze it and design improvements in the system. 2. Development and implementation of evidence-based practice guidelines. 3. Conducting targeted studies to determine how to improve service delivery.
Quality Management (QM)
Framework for assessing and improving services and supports, operations, and financial performance. Processes include: quality assurance, quality improvement, utilization review, utilization management.
Quality Service
Convenient, comprehensive services that meet individual needs and are delivered in a clinical and culturally competent manner.
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Mecklenburg County,
North Carolina
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